Terms and Conditions for Water Delivery Service
1. Introduction
– These terms and conditions govern your use of our water delivery services. By placing an order, you agree to these terms.
2. Service Description
– We provide fresh bottled water delivery to residential and commercial customers. Delivery schedules and pricing will be provided at the time of order.
3. Ordering
– Customers can place orders through our website, by phone, or in-person. All orders must be confirmed via email or receipt.
4. Payment Terms
-We accept cash, check, direct deposit and credit card payments. For in person payments, please see our Office Hours for more information. Late payments may incur additional charges.
5. Delivery
– We aim to deliver within the specified time frame. Delivery times are estimates and may vary. Customers must ensure that someone is available to accept the delivery.
6. Customer Obligations
– Customers are responsible for providing accurate delivery information and ensuring access to the delivery location. Any changes to the delivery address must be communicated at least 24 hours in advance.
7. Cancellation Policy
– Customers may cancel their order up to 24 hours before the scheduled delivery. Cancellations made after this period may incur a fee.
8. Refund Policy
– Refunds will only be issued in cases of incorrect orders or defective products. All refund requests must be made within 48 hours of delivery.
9. Liability
– Our liability for any losses or damages arising from our services is limited to the total value of the order.
10. Product Quality
– We guarantee our products meet safety and quality standards. Customers must inspect products upon delivery and report any issues immediately.
11. Privacy Policy
– We respect your privacy and will not share your personal information with third parties without consent.
12. Changes to Terms
– We reserve the right to update these terms at any time. Customers will be notified of any changes via email or our website.
13. Governing Law
– These terms are governed by the laws of Guam. Any disputes will be resolved in the appropriate courts of Guam.
14. Contact Information
– For questions or concerns regarding these terms, please contact us at 671-637-8902.
